Frequently Asked Questions
Most frequent questions and answers
What are your different subscriptions?
Two different subscription are available.
LIVE: Access only to the LIVE
PREMIUM: Access to the LIVE, but also replays through our video on demand
You can watch it as much as you can, for an unlimited time 24/7.
How can I subscribe?
You just need to use a valid credit card.
We use a monthly subscription system. You subscribe once, and we care about the rest.
How to be sure that my payment is secure?
We are working with Stripe, a global actor for secured payment online.
Furthermore, we also use a SSL certificate, which is the standard concerning security for the e-commerce sites.
How can I contact you?
You can contact us by e-mail (firstname.lastname@example.org), or on social media: Facebook, Instagram and Twitter…
Can I download videos?
Videos are available only in streaming on our website. Don’t worry, they will always be there!
Can I share my account with my friends/family?
You can share your account with them. But be careful, if more than ONE connection is detected, you will be immediately disconnected.
May the battle of connection begin!
Is Live Horse-ball available abroad?
Yes, Live Horse-ball is available across the world!
The website is translated in different languages in order to give you the best experience possible.
How can I unsubscribe from my account?
Your subscription can be canceled whenever you want directly on your personal profile.